Outage in Orb

API Ingestion degraded

Resolved Minor

September 16, 2025 - Started 5 months ago - Lasted 22 minutes
Official incident page

Incident Report

We're looking into elevated API times on a subset of ingestion API requests. This does not affect any ingestion via S3.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 09/16/2025 06:05PM

API latencies have returned to normal, and services are fully recovered.

MONITORING 5 months ago - at 09/16/2025 05:51PM

Continuing to see quick recovery on API latencies. We'll provide any further updates in 10 minutes, or close out this incident.

IDENTIFIED 5 months ago - at 09/16/2025 05:48PM

We've identified the issue, and API latency is recovering - we're continuing to monitor.

INVESTIGATING 5 months ago - at 09/16/2025 05:42PM

We're looking into elevated API times on a subset of ingestion API requests. This does not affect any ingestion via S3.

Latest Orb outages

Intermittent dashboard performance degradation - 22 days ago

Elevated errors across API endpoints - 2 months ago

Invoice issuance delay - 2 months ago

Intermittent dashboard load failures - 3 months ago

Event processing delays - 4 months ago

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