Outage in Orca Security
Issues accessing Orca Web Portal pages and elevated errors in asset scanning in EU environment
Resolved Major
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Outage Details
Orca Security is experiencing elevated errors in scans. We are also experincing as part of the same incident, access issues to our Web Portal pages in the EU environment.
Our engineers have been alerted and have found the root cause and are working to resolve.
During this incident, scans may be delayed, and few Web Portal pages may be affected.
Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 02/13/2025 08:57PM
This incident has been resolved.
MONITORING
5 months ago - at 02/13/2025 05:57PM
The system is currently in monitoring phase, as it progresses through the recovery process. We are observing key metrics and ensuring all components return to a stable state. Estimated time for full recovery is a few hours.
MONITORING
5 months ago - at 02/13/2025 04:18PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 02/13/2025 03:23PM
Scans are now progressing at a faster pace and showing improvement.
The issue is not fully resolved yet, but the situation has improved.
We are actively working with AWS to achieve a full resolution as fast as possible.
IDENTIFIED
5 months ago - at 02/13/2025 11:31AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 months ago - at 02/13/2025 11:30AM
Orca Security is experiencing elevated errors in scans. We are also experincing as part of the same incident, access issues to our Web Portal pages in the EU environment.
Our engineers have been alerted and have found the root cause and are working to resolve.
During this incident, scans may be delayed, and few Web Portal pages may be affected.
Latest Orca Security outages
Issues Accessing the Orca Dashboard in US environment - about 1 month ago
Increased error rate on Orca API in [Region] environment. - 3 months ago
Issues Accessing the Orca Web Portal in US environment - 3 months ago
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