Outage in Ordergroove

Analytics page not loading consistently on Ordergroove Dashboard

Resolved Major

November 05, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigation the issue. For some people the Analytics page is not currently loading on the Ordergroove dashboard

Components affected

Ordergroove Data Reports

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/05/2025 10:49PM

The incident has been resolved, and analytics is loading correctly for all accounts now.

INVESTIGATING 3 months ago - at 11/05/2025 05:16PM

We are currently investigation the issue. For some people the Analytics page is not currently loading on the Ordergroove dashboard

Latest Ordergroove outages

We are experiencing a performance degradation in the API response times - about 18 hours ago

Shopify Order Placement - about 2 months ago

Partial Outage: SFTP Report Generation Delays - about 2 months ago

Products showing as out of stock in Ordergroove - 3 months ago

Intermittent performance degradation - 3 months ago

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