Outage in Ordergroove

Hosting provider network degradation

Resolved Minor

September 01, 2026 - Started about 9 hours ago - Lasted 36 minutes
Official incident page

Incident Report

Our hosting provider is experiencing a system-wide network degradation which is affecting Ordergroove systems. All systems are still operational but are experiencing additional latency. We are actively working through this incident and will provide further updates shortly.

Components affected

Ordergroove Data Reports Ordergroove Offer Serving Ordergroove Subscription Creation Ordergroove Order Placement Ordergroove APIs Ordergroove RC3

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Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 09/01/2026 04:19PM

Our hosting provider has implemented a network-level mitigation and our systems are back in full operational order. We are going to continue to monitor our systems and provide further updates as needed.

INVESTIGATING about 9 hours ago - at 09/01/2026 03:49PM

Latest Ordergroove outages

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