Outage in Ordergroove
Partial Outage: SFTP Report Generation Delays
Resolved MajorIncident Report
We’re currently experiencing a partial outage affecting SFTP report generation. Some scheduled reports are not being generated or delivered as expected. Our team is actively investigating and working to restore functionality as quickly as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 12/02/2025 09:27PM
This incident has been resolved.
MONITORING
6 days ago - at 12/01/2025 10:31PM
We have identified the issue, applied mitigating steps, and are monitoring
INVESTIGATING
6 days ago - at 12/01/2025 08:48PM
We’re currently experiencing a partial outage affecting SFTP report generation. Some scheduled reports are not being generated or delivered as expected. Our team is actively investigating and working to restore functionality as quickly as possible.
Latest Ordergroove outages
Shopify Order Placement - 2 days ago
Analytics page not loading consistently on Ordergroove Dashboard - about 1 month ago
Products showing as out of stock in Ordergroove - about 1 month ago
Intermittent performance degradation - about 1 month ago
Order Reminder Events were missed on 9/15/2025 - 3 months ago
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