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Outage in Ordoro

Delayed Order Imports

Resolved Minor
November 18, 2025 - Started 4 months ago - Lasted 1 day
Official incident page

Incident Report

There are delays with order imports due to a Cloudflare outage impacting connectivity between Ordoro and some sales channels. https://apnews.com/article/cloudflare-outage-x-openai-9335e8e0da2a0027d1fbac5eb97d11ae New orders from your sales channels may take longer than usual to appear in your account. Due to the backlog, they will import as soon as possible. We will update this page as soon as we have more information or once the issue is resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/19/2025 09:38PM

Order imports are now running smoothly again, and the previous delays have been fully resolved. All new orders should import as expected.

We’ll continue to keep an eye on things, but no further impact is anticipated. Thank you for your patience while we worked through this.

MONITORING 4 months ago - at 11/19/2025 07:32PM

Order imports are continuing to process, and our team is actively monitoring the system. We’ll share another update as soon as possible.

MONITORING 4 months ago - at 11/18/2025 10:59PM

Cloudflare’s services have recovered, but our systems are still working through the backlog of order imports. You may continue to see delays as we process queued orders.

No action is required on your end. We’ll post another update once the backlog is fully cleared and imports are running in real time again.

MONITORING 4 months ago - at 11/18/2025 09:00PM

There are delays with order imports due to a Cloudflare outage impacting connectivity between Ordoro and some sales channels. https://apnews.com/article/cloudflare-outage-x-openai-9335e8e0da2a0027d1fbac5eb97d11ae

New orders from your sales channels may take longer than usual to appear in your account. Due to the backlog, they will import as soon as possible.

We will update this page as soon as we have more information or once the issue is resolved.

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