Outage in Orlo

Image uploads and editing live posts containing images for Facebook posts

Resolved Minor
December 12, 2024 - Started 11 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently aware of an issue with uploading images to facebook when composing a post resulting in us being unable to publish any content including an image. This is also affecting editing live posts on Facebook that contain an image. We are investigating this and hope to have a resolution shortly. Thankyou for your patience.
Components affected
Orlo Application

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/12/2024 02:56PM

The issue regarding uploading images to a Facebook post and editing/approving image posts has now been resolved and this feature should be working as expected.

We apologise for any inconvenience caused and thank you for your patience.

MONITORING 11 months ago - at 12/12/2024 12:01PM

We have now deployed a fix for the issue surrounding image uploads to Facebook.

Can you please ensure you have updated your app to enable this fix.

IDENTIFIED 11 months ago - at 12/12/2024 11:05AM

We believe we have identified the cause of the Facebook image upload issue and are working on a fix.

This page will be updated once the fix is deployed.

Thank you for your patience.

INVESTIGATING 11 months ago - at 12/12/2024 10:16AM

We are currently aware of an issue with uploading images to facebook when composing a post resulting in us being unable to publish any content including an image. This is also affecting editing live posts on Facebook that contain an image.

We are investigating this and hope to have a resolution shortly.

Thankyou for your patience.

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