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Outage in Orlo

Automation/Triggers issues

Resolved Minor
July 25, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of issues regarding triggers actioning incoming posts to the inbox, these will include functions such as tagging and prioritising messages. The issue has been identified and we are treating this as a priority to fix. We will update this page as soon as we can. Apologies for any inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/25/2025 04:09PM

The issue with automation triggers has now been resolved, and any messages that were not being actioned correctly by automation should now be updated to reflect the relevant action.

We apologise for any inconvenience caused.

IDENTIFIED 9 months ago - at 07/25/2025 03:40PM

We are aware of issues regarding triggers actioning incoming posts to the inbox, these will include functions such as tagging and prioritising messages.

The issue has been identified and we are treating this as a priority to fix.

We will update this page as soon as we can. Apologies for any inconvenience.

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