Outage in Orlo

Composer error issue

Resolved Minor

July 29, 2025 - Started 6 months ago - Lasted about 4 hours
Official incident page

Incident Report

Earlier today, we encountered issues with our composer that prevented post-splitting and incorrectly flagged an error, advising that MP4 videos could not be published. This was a result of a small release that was hot-fixed within 15 minutes. If you are experiencing the above issues, we advise clearing your cache and cookies to force the fix update to your browser. You can use this article to assist with this - https://support.orlo.tech/cache-and-cookies Apologies for any inconvenience caused.

Components affected

Orlo Application

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 07/29/2025 04:52PM

This incident has been resolved.

MONITORING 6 months ago - at 07/29/2025 12:38PM

Earlier today, we encountered issues with our composer that prevented post-splitting and incorrectly flagged an error, advising that MP4 videos could not be published. This was a result of a small release that was hot-fixed within 15 minutes.

If you are experiencing the above issues, we advise clearing your cache and cookies to force the fix update to your browser. You can use this article to assist with this - https://support.orlo.tech/cache-and-cookies

Apologies for any inconvenience caused.

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