Outage in Orlo
Facebook Re-authentication issues
Resolved MinorIncident Report
We're currently investigating an issue causing the error 'Failed to retrieve access token' when reauthenticating Facebook accounts. We've notified Facebook and are actively working on a fix.
We sincerely apologise for any disruption this may cause and we will provide an update in due course.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/03/2025 10:15AM
An error relating to re-authentication of Facebook accounts is believed to have now been solved.
Apologies for any inconvenience caused.
INVESTIGATING
3 months ago - at 10/29/2025 10:41AM
We're currently investigating an issue causing the error 'Failed to retrieve access token' when reauthenticating Facebook accounts. We've notified Facebook and are actively working on a fix.
We sincerely apologise for any disruption this may cause and we will provide an update in due course.
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