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Outage in Ortto

Ortto is experiencing slowness

Resolved Minor

August 23, 2022 - Started about 3 years ago
Official incident page

Incident Report

We don't know why, but Ortto is experiencing slowness. We are investigating and will update as soon as we know why. All operations, journeys and playbooks will continue to function as normal and there is nothing to worry about. Once we have an answer we will update this ticket with more details.

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 08/24/2022 10:00AM

We believe this issue was due to slowness on the network, which is now resolved.

INVESTIGATING about 3 years ago - at 08/24/2022 01:59AM

The slowness appears to continue. We will keep investigating.

MONITORING about 3 years ago - at 08/24/2022 01:49AM

Performance is back to normal. We will continue to monitor.

INVESTIGATING about 3 years ago - at 08/24/2022 01:04AM

Latest Ortto outages

Delay trigger and action shapes experiencing degraded performance - about 2 months ago

Autopilot Journeys issue - 4 months ago

Issue with platform login for customers with access to Autopilot Journeys and issue with Autopilot Journeys - 5 months ago

Partial Performance Degradation - 7 months ago

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