Check if Ortto is down, official outages, user-reported issues, and outages map.
Ortto is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 12 incidents since started monitoring Ortto status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Ortto outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 11, 2025
12:14 AM CEST
|
Minor
The issue has been identified and a fix is being implemented.
|
1 day |
|
Sep 08, 2025
08:31 AM CEST
|
Major
We are investigating an issue with authentication in the Ortto application caused by our Cloud pr...
|
about 3 hours |
|
Jun 30, 2025
02:12 AM CEST
|
Major
Our legacy product Autopilot Journeys is currently experiencing some issues.
Our engineers are ...
|
about 2 hours |
|
Jun 02, 2025
05:01 PM CEST
|
Major
Issue with platform login for customers with access to Autopilot Journeys and issue with Autopilo...
We are having an issue with the Autopilot Journey application due to an issue with IBM cloudant w...
|
about 11 hours |
|
Mar 27, 2025
09:13 PM CET
|
Minor
We are currently investigating an issue affecting performance on some accounts. We will provide f...
|
about 4 hours |
|
Mar 27, 2024
05:44 PM CET
|
Minor
We are currently experiencing a temporary issue with Ortto-account-settings related email deliver...
|
1 day |
|
Sep 19, 2023
07:33 PM CEST
|
Minor
We are experiencing degraded performance related to heavy load on a database. We are looking into...
|
about 3 hours |
|
Dec 05, 2022
10:00 PM CET
|
Minor
We are investigating a network issue affecting some users access to the application. It does not ...
|
about 3 hours |
|
Nov 10, 2022
09:30 PM CET
|
Major
We have identified an issue with the CDP being slow to load data or failing completely. There is ...
|
about 1 hour |
|
Aug 24, 2022
03:04 AM CEST
|
Minor
We don't know why, but Ortto is experiencing slowness. We are investigating and will update as so...
|
Ongoing |
See what users are saying about Ortto issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Craig - Login / Authentication issues.
Riley - Unable to Login across all accounts.
| Component | Status |
|---|---|
| Ortto API | OK |
| Ortto application | OK |
Customer data platform and marketing automation tool that integrates with various applications via API to streamline and optimize marketing campaigns.
Monitoring Ortto since October 2022
Tracking 2 Ortto services and regions
5 incidents in 2025
IsDown is a status page aggregator that monitors if Ortto and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Ortto, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Ortto (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Ortto's 2 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Ortto and other services.
IsDown checks Ortto official status page for major/minor outages or downtimes. A major outage is when Ortto experiences a critical issue that severely affects one or more services/regions. A minor incident is when Ortto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Ortto outage, we send you an alert and update your dashboard and status page.
Ortto and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Ortto status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Ortto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Ortto and all their 2 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Ortto but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Ortto and other services.
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IsDown integrates with 20+ tools. Connect the status of Ortto and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Ortto down?'
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While Downdetector relies on user-submitted reports to detect Ortto outages, IsDown monitors Ortto's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Ortto status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Ortto in a single dashboard. | ||
| Instant Ortto outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Ortto official status and user-reported issues. | ||
| Maintenance feed for Ortto | ||
| Granular alerts filtering by Ortto components and regions. |
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Ortto isn't down. You can check Ortto status and incident details on the top of the page. IsDown continuously monitors Ortto official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Ortto is currently operational. You can check Ortto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Ortto being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Ortto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Ortto last outage was on September 11, 2025 with the title "Delay trigger and action shapes experiencing degraded performance"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Ortto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Ortto is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ortto's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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