Outage in Ortto

Autopilot Journeys issue

Resolved Major

June 29, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our legacy product Autopilot Journeys is currently experiencing some issues. Our engineers are investigating the cause at the moment.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/30/2025 02:16AM

The issue with our upstream provider has been resolved.

INVESTIGATING 10 months ago - at 06/30/2025 12:12AM

Our legacy product Autopilot Journeys is currently experiencing some issues.

Our engineers are investigating the cause at the moment.

Latest Ortto outages

Service Disruption - 6 days ago

Autopilot Journeys Web Application loading and email editor issues - 3 months ago

Intermittent loading issues on Autopilot Journey subcomponent - 3 months ago

[Autopilot Journeys] - Smart Segment Degradation - 3 months ago

Partial Outage of Ortto Web Interface and API - 4 months ago

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