Outage in Ortto

Autopilot Journeys issue

Resolved Major

June 30, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our legacy product Autopilot Journeys is currently experiencing some issues. Our engineers are investigating the cause at the moment.

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 06/30/2025 02:16AM

The issue with our upstream provider has been resolved.

INVESTIGATING 8 months ago - at 06/30/2025 12:12AM

Our legacy product Autopilot Journeys is currently experiencing some issues.

Our engineers are investigating the cause at the moment.

Latest Ortto outages

Autopilot Journeys Web Application loading and email editor issues - 17 days ago

Intermittent loading issues on Autopilot Journey subcomponent - 18 days ago

[Autopilot Journeys] - Smart Segment Degradation - 21 days ago

Partial Outage of Ortto Web Interface and API - 2 months ago

Delay trigger and action shapes experiencing degraded performance - 5 months ago

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