Outage in Ortto

Partial Outage of Ortto Web Interface and API

Resolved Major
December 01, 2025 - Started 12 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently working on an issue that is causing a partial outage of the Ortto Web interface and API.
Components affected
Ortto application Ortto API

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 12/02/2025 03:16AM

This incident has been resolved.

MONITORING 12 days ago - at 12/02/2025 01:37AM

We have deployed fixes for the impacted resources, and all services should have returned to normal.

IDENTIFIED 12 days ago - at 12/02/2025 12:14AM

We have identified the cause and working on a full resolution. Error rates have significantly dropped.

INVESTIGATING 12 days ago - at 12/01/2025 11:19PM

We are currently working on an issue that is causing a partial outage of the Ortto Web interface and API.

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