Outage in Orum
Intermittent User Effect: Can't Access Dialer / Incorrect Analytics Info
Resolved Minor
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Outage Details
The engineering team is currently investigating reports of an intermittent challenge being reported by users. Some are unable to access the dialer page and/or are not seeing accurate call data in Analytics.
Components affected
OrumLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/15/2023 05:32PM
Deploy completed. We have observed that the error causing the dialer not to load has not repeated in the last ~30 minutes.
IDENTIFIED
over 1 year ago - at 11/15/2023 05:04PM
Our team is applying mitigation to address the underlying cause
INVESTIGATING
over 1 year ago - at 11/15/2023 04:59PM
The engineering team is currently investigating reports of an intermittent challenge being reported by users. Some are unable to access the dialer page and/or are not seeing accurate call data in Analytics.
Latest Orum outages
Orum Intermittent Failures - 5 days ago
Internal server error error - 12 days ago
Orum outage - 18 days ago
Analytics down - about 1 month ago
Alternate dialing method degredation - 3 months ago
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