Outage in Orum

Orum outage

Resolved Major

April 24, 2025 - Started 11 months ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently experiencing issues with the Orum application. Our team is investigating.

Components affected

Orum

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 04/25/2025 04:08AM

We have resolved the incident, and all analytics data is now available in the platform.

MONITORING 11 months ago - at 04/24/2025 06:32PM

The app is expected to be back online. Our team is monitoring to ensure continued stability. Analytics will be temporarily missing data from the past 48 hours.

INVESTIGATING 11 months ago - at 04/24/2025 06:17PM

Hello,
We apologize for the continued system disruption. All levels of our Engineering team and their leadership are actively engaged in attempting to get to the root of the challenge. There is a high degree of complexity involved with this particular challenge and the team is working to bring the system back.

Please continue to follow this page for the most up to date information. We appreciate your patience and will continue to communicate updates as they become available. Thank you.

INVESTIGATING 11 months ago - at 04/24/2025 05:09PM

We are currently experiencing issues with the Orum application. Our team is investigating.

Latest Orum outages

Cannot place dials - about 3 hours ago

SFDC-integrated users getting error loading lists - about 13 hours ago

Degraded performance with Outreach integrations - 1 day ago

Failures dialing in - 2 days ago

Unable to Dial Error Message / Cannot make dials - 17 days ago

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