Slow Loading & Lag on the Dialer Page

Resolved - System metrics have returned to normal. You may resume activity. We will continue to stay engaged and look for further platform optimizations.

Monitoring - A fix has been implemented and we are monitoring system performance to ensure stability. We are seeing modest improvements in platform responsiveness and will continue to review metrics closely as they return to normal levels.

Identified - We have identified the cause of the behavior and are implementing a fix. Engineering expects the mitigation measure to be live in approximately 30 minutes.

Investigating - We are actively investigating reports of intermittent laggy behavior within the Orum platform. Our engineering team is currently researching the root cause of this unexpected symptom to restore optimal performance.