HubSpot users login and list loading challenges

Resolved - The upstream network challenges via CloudFlare have been resolved, and backend error rates have gone away completely. System metrics have returned to normal.

Monitoring - Backend error rates impacting the HubSpot and Gong Engage integrations within Orum have gone away completely. We will continue to track performance metrics closely to ensure complete resolution.

Identified - The challenge appears to be related to upstream network behavior from CloudFlare. For users attempting to log in, load lists, or utilize HubSpot or Gong Engage integrations within Orum, you could experience symptoms while CloudFlare works to resolve.

Investigating - We are actively investigating reports of intermittent challenges with the HubSpot integration. HubSpot users may experience symptoms when logging in, loading lists, or performing other activities that utilize the HubSpot API. Our engineering team is currently researching the root cause of this behavior, and we will provide updates here as they become available.