Outage in Osano

Amazon Webservices (AWS) experiencing outages across multiple services. Customers may experience issues logging into the my.osano.com application. Consent recording and CMP discoveries remain operational.

Resolved Minor
October 20, 2025 - Started 10 days ago - Lasted about 10 hours
Official incident page

Incident Report

A fix has been implemented and we are monitoring the results.
Components affected
Osano Consent Management Script Osano Web User Interface Osano Discovery API Osano Customer Authentication

Need to monitor Osano outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 10/20/2025 11:50PM

This incident has been resolved.

MONITORING 10 days ago - at 10/20/2025 09:18PM

We are continuing to monitor for any further issues.

MONITORING 10 days ago - at 10/20/2025 09:15PM

We are continuing to monitor for any further issues.

MONITORING 10 days ago - at 10/20/2025 05:32PM

We are continuing to monitor for any further issues.

MONITORING 10 days ago - at 10/20/2025 05:24PM

We are continuing to monitor for any further issues.

MONITORING 10 days ago - at 10/20/2025 05:03PM

We are experiencing degraded service in the my.osano.com reporting dashboards caused by the ongoing AWS outage. All other services remain operational.

MONITORING 10 days ago - at 10/20/2025 04:09PM

AWS has identified the root cause. All Osano services remain operational.

MONITORING 10 days ago - at 10/20/2025 02:23PM

AWS is currently investigating the root cause.

MONITORING 10 days ago - at 10/20/2025 02:21PM

A fix has been implemented and we are monitoring the results.

Latest Osano outages

my.osano.com failing to load due to database performance issues. Osano's engineering is actively investigating the root cause and mitigation options. Customers may experience issues logging in. - 9 days ago
my.osano.com application experiencing degraded service - about 1 month ago
Issues logging into my.osano.com - about 1 month ago
Degraded service in my.osano.com dashboard reporting services - about 1 month ago
Web Application Experiencing Degraded Service - 3 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook