Outage in Osano
my.osano.com failing to load due to database performance issues. Osano's engineering is actively investigating the root cause and mitigation options. Customers may experience issues logging in.
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 10/21/2025 09:02PM
This incident has been resolved.
MONITORING
9 days ago - at 10/21/2025 08:47PM
We've identified the root cause and have implemented a fix. We will continue to monitor.
IDENTIFIED
9 days ago - at 10/21/2025 08:38PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
9 days ago - at 10/21/2025 08:18PM
We are currently investigating this issue.
Latest Osano outages
my.osano.com application experiencing degraded service - about 1 month ago
Issues logging into my.osano.com - about 1 month ago
Degraded service in my.osano.com dashboard reporting services - about 1 month ago
Web Application Experiencing Degraded Service - 3 months ago
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