Outage in Otava

Indianapolis (IN1) – Network Degraded - 5/12/2025

Resolved Major
May 12, 2025 - Started 26 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Service Impacting: Yes – Services may be unavailable periodically as engineers work to resolve the issue. Description: OTAVA® engineers have identified a network degradation issue impacting services in our Indianapolis (IN1) data center. Our team is actively working to restore full service as quickly as possible. If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 05/12/2025 02:05PM

This incident has been resolved.

MONITORING 26 days ago - at 05/12/2025 01:36PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 05/12/2025 01:00PM

Service Impacting: Yes – Services may be unavailable periodically as engineers work to resolve the issue.

Description: OTAVA® engineers have identified a network degradation issue impacting services in our Indianapolis (IN1) data center. Our team is actively working to restore full service as quickly as possible.

If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

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