Outage in Otava

Indianapolis (IN1) OTAVA® Backup for Microsoft 365 (VBO) - Partial Outage

Resolved Major

April 07, 2026 - Started 12 days ago - Lasted 3 days
Official incident page

Incident Report

Type: Service Outage Service Impacting: Yes – Microsoft 365 backups and restores may be unavailable at this time. Description: OTAVA® engineers are currently investigating an unexpected outage impacting Indianapolis (IN1) OTAVA Backup for Microsoft 365 (VBO). Backups and restores may be unavailable at this time. If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Components affected

Otava Backup for Microsoft 365

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 04/10/2026 02:29PM

The incident has been resolved. You may need to upgrade your Veeam Explorers to the latest version, if you have not. Please open an OTAVA ticket if you need any assistance.

MONITORING 10 days ago - at 04/09/2026 06:50PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 days ago - at 04/07/2026 03:15PM

Type: Service Outage

Service Impacting: Yes – Microsoft 365 backups and restores may be unavailable at this time.

Description: OTAVA® engineers are currently investigating an unexpected outage impacting Indianapolis (IN1) OTAVA Backup for Microsoft 365 (VBO). Backups and restores may be unavailable at this time.

If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

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