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This incident has been resolved.
Traffic has been rerouted and services are restored.
OTAVA engineers have identified a possible issue with an upstream provider and are working to re-route traffic.
Service Impacting: Yes – Services may be unavailable as engineers work to identify and resolve the issue.
Description: OTAVA® engineers have identified a network degradation issue impacting services in our Austin (AU1) data center. Our team is actively working to restore full service as quickly as possible.
If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
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