Outage in Otava

Metro-Detroit (MD1)- Utility Power Disruption - 7/28/25

Resolved Minor
July 28, 2025 - Started 6 days ago - Lasted about 9 hours
Official incident page

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Outage Details

Start Time: 7/28/2025 - 3:45 PM ET End Time: Estimated 7/29/2025 - 12:15 AM ET Type: Utility Disruption Service Impacting: No - Due to the redundant nature of the design, no impact is expected. Description: At 3:45 PM we experienced a utility power interruption at the MD1 data center. Power was successfully transferred to generator power. DTE has an estimated restoration time of 12:15 AM. We have staff onsite monitoring the situation. We will provide updates until utility power has been restored. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. MD1 - Westland, MI - Data Center Facilities
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 07/29/2025 05:12AM

Building is back on Utility Power. All systems are operating as normal. Issue is resolved.

INVESTIGATING 6 days ago - at 07/29/2025 01:33AM

Datacenter is still on generator power at a N+0 capacity until power can be restored. Expected restoration time is 4:20AM ET.

INVESTIGATING 6 days ago - at 07/28/2025 10:49PM

Start Time: 7/28/2025 - 3:45 PM ET
End Time: Estimated 7/29/2025 - 12:15 AM ET
Type: Utility Disruption
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: At 3:45 PM we experienced a utility power interruption at the MD1 data center. Power was successfully transferred to generator power. DTE has an estimated restoration time of 12:15 AM. OTAVA staff continue to monitor the data center.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MD1 - Westland, MI - Data Center Facilities

INVESTIGATING 6 days ago - at 07/28/2025 08:46PM

Start Time: 7/28/2025 - 3:45 PM ET
End Time: Estimated 7/29/2025 - 12:15 AM ET
Type: Utility Disruption
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: At 3:45 PM we experienced a utility power interruption at the MD1 data center. Power was successfully transferred to generator power. DTE has an estimated restoration time of 12:15 AM. We have staff onsite monitoring the situation. We will provide updates until utility power has been restored.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MD1 - Westland, MI - Data Center Facilities

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