Outage in Otava

Las Vegas (NV1) OTAVA Shared Cloud Outage

Resolved Major

July 30, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

Type: Service Outage Service Impacting: Yes – Access to vCloud Director is currently unavailable. Description: OTAVA® engineers are currently investigating an unexpected outage impacting vCloud Director (VCD). Access to the VCD portal is unavailable at this time. The team is working to identify the root cause and restore service as quickly as possible. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3

Components affected

Otava OTAVA Shared Cloud

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 07/31/2025 12:36AM

This incident has been resolved.

IDENTIFIED 8 months ago - at 07/30/2025 11:29PM

Type: Service Outage

Service Impacting: Yes – Access to vCloud Director is currently unavailable.

Description: OTAVA® engineers are currently investigating an unexpected outage impacting vCloud Director (VCD). Access to the VCD portal is unavailable at this time. The team is working to identify the root cause and restore service as quickly as possible.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3

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