Outage in OttoLearn
Content Search Index Not Updating
Resolved MinorIncident Report
We identified an issue with the service that provides content searching on the Admin and Learner clients. Existing content will be resolved when searched for, however, any new or updated content will not be found. Our development team is working on a way to rebuild the index so it will be up-to-date. We will provide updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 12/08/2021 02:17PM
Content searching has been fully restored.
MONITORING
about 4 years ago - at 12/07/2021 06:15PM
We have restored content searching on the Admin and Learner clients. Newly added/updated content will be resolved when searching. We will be monitoring the situation to ensure stability.
IDENTIFIED
about 4 years ago - at 12/01/2021 09:06PM
We identified an issue with the service that provides content searching on the Admin and Learner clients. Existing content will be resolved when searched for, however, any new or updated content will not be found. Our development team is working on a way to rebuild the index so it will be up-to-date. We will provide updates as they become available.
Latest OttoLearn outages
OttoLearn Degraded Performance - over 1 year ago
Analytics Data Missing - about 2 years ago
Content Search Degraded Performance - over 2 years ago
Support Desk Emails Undeliverable - almost 3 years ago
OttoLearn Connectivity Issue - over 3 years ago
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