Outage in Outschool

Login from Facebook temporarily unavailable

Resolved Minor
July 14, 2023 - Started over 2 years ago - Lasted about 2 months
Official incident page

Incident Report

Outschool's Facebook login option is temporarily unavailable, and users attempting to login through the Facebook SSO should use their email and password from the Outschool homepage, or another SSO login (Google or Apple). If a password is not set with your email, use the reset password link to set a password for the email associated with both your Facebook and Outschool account - https://outschool.com/users/change_password. For any additional support please contact support@outschool.com.
Components affected
Outschool .com Website

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/30/2023 12:21AM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 07/14/2023 02:27PM

Outschool's Facebook login option is temporarily unavailable, and users attempting to login through the Facebook SSO should use their email and password from the Outschool homepage, or another SSO login (Google or Apple).

If a password is not set with your email, use the reset password link to set a password for the email associated with both your Facebook and Outschool account - https://outschool.com/users/change_password.

For any additional support please contact support@outschool.com.

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