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Outage in OutSystems

Connectivity and Power Issues Detected in Middle East

Major
March 01, 2026 - Started 29 days ago
Official incident page

Incident Report

We are currently experiencing service degradation in the Middle East (UAE) region due to connectivity and power issues within a major cloud provider (AWS). We are actively monitoring the situation and following updates from the official AWS status page. Our team is closely tracking recovery progress. We will provide further updates as more information becomes available.

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Latest Updates ( sorted recent to last )
IDENTIFIED 7 days ago - at 03/24/2026 08:20AM

We are investigating reports of service disruption affecting O11 Cloud customer in the Middle East (Bahrain) region.
We are currently reaching out to impacted customers directly and will provide further updates as more information becomes available.

IDENTIFIED 17 days ago - at 03/13/2026 05:00PM

Recovery efforts for the Middle East (UAE) remain ongoing as cloud infrastructure providers work to restore impacted services. ODC organizations remain unavailable while these restoration efforts continue. We are continuing tracking the recovery process of this incident to ensure a complete recovery.
Going forward, updates will be delivered directly to affected users through their individual support tickets. Users who require further assistance with this event are encouraged to contact OutSystems Support by raising a new ticket or following their existing cases through the Support Portal.

IDENTIFIED 19 days ago - at 03/11/2026 05:11PM

Recovery efforts for the Middle East (UAE) remain ongoing as cloud infrastructure providers work to restore impacted services.
ODC organizations remain unavailable while these restoration efforts continue. We are closely tracking the progress and will provide further updates as more information becomes available.

IDENTIFIED 21 days ago - at 03/10/2026 02:36PM

Recovery efforts for the Middle East (UAE) region remain ongoing as cloud infrastructure providers work to restore impacted services. We continue to track the recovery progress and will provide further updates as more information becomes available.

IDENTIFIED 22 days ago - at 03/09/2026 11:34AM

Recovery efforts are still underway for the Middle East (UAE) as cloud services work to restore one of the affected areas. We are continuing to track the progress and will provide further updates as more information becomes available.

IDENTIFIED 25 days ago - at 03/06/2026 01:14PM

We are continuing to monitor the recovery of ODC services in the Middle East (UAE) as the underlying infrastructure issues are being addressed. We will provide further updates as soon as more information becomes available.

IDENTIFIED 26 days ago - at 03/04/2026 05:48PM

Update - We are continuing to monitor the progress of recovery efforts in the affected region. We will provide further information as soon as more details become available.

MONITORING 27 days ago - at 03/04/2026 04:03PM

Update - We are continuing to monitor the progress of recovery efforts in the affected region. We will provide further information as soon as more details become available.

IDENTIFIED 27 days ago - at 03/04/2026 07:08AM

Recovery efforts are still being prioritized by AWS for this region, focusing on restoration of the impacted AWS Services. We are closely monitoring the situation and will provide further updates once they become available.

IDENTIFIED 27 days ago - at 03/03/2026 05:10PM

The cause has been identified as a widespread infrastructure failure in the Middle East (UAE) affecting foundational AWS services. While recovery efforts are underway, ODC and other services in this region will remain unavailable until the underlying infrastructure is fully restored.

We are closely monitoring the situation as it recovers and will provide further information once it becomes available.

INVESTIGATING 28 days ago - at 03/03/2026 08:50AM

We are still continuing to monitor the investigation with AWS, as the recovery towards the impaired AWS Middle East (UAE) Region is still ongoing. While there have been significant improvements made so far, the estimated recovery time will take at least another day before power and connectivity can be restored.

INVESTIGATING 29 days ago - at 03/02/2026 03:12PM

We continue to follow closely the investigation in partnership with AWS, towards the recovery of the Middle East (UAE) Region. At this point, we are expecting recovery to take at least a day given the significant efforts required.
Until then, ODC and other services in this region will continue experiencing a total service outage.
We continue to monitor the situation closely and will provide updates as more information becomes available.

INVESTIGATING 29 days ago - at 03/02/2026 09:31AM

We are investigating an issue affecting Outsystems Products in the Middle East (UAE) region. This disruption is related to the ongoing AWS service incident reported on March 1st.

Users in this region are currently experiencing a total service outage in ODC, and all services are unavailable. We are monitoring the situation closely and will provide updates as more information becomes available.

INVESTIGATING 29 days ago - at 03/02/2026 08:59AM

We are currently investigating this issue.

MONITORING 29 days ago - at 03/01/2026 09:43PM

Our services have been fully restored, and the issue affecting our OutSystems customers has been mitigated.
While the ongoing disruption reported by AWS continues, it is not expected to impact our customers at this time.
We will continue to closely monitor the situation. If you experience any issues, please contact our Support team.

For updates directly from AWS, please visit: https://health.aws.amazon.com/health/status

IDENTIFIED 29 days ago - at 03/01/2026 08:32PM

We are continuing to monitor the official AWS status page.
At this time, AWS has informed customers that some may experience errors when performing certain network-related actions.

AWS is actively implementing mitigation measures, and recovery is expected within the next few hours.

IDENTIFIED 29 days ago - at 03/01/2026 06:43PM

AWS Team has identified the cause of the disruption affecting one availability zone in the Middle East (UAE) region. Power was temporarily shut down at the facility as a safety precaution.

Restoration of power and connectivity may take several hours. Other availability zones in the region remain operational.

We will provide further updates as more information becomes available.

INVESTIGATING 29 days ago - at 03/01/2026 04:33PM

We are currently experiencing service degradation in the Middle East (UAE) region due to connectivity and power issues within a major cloud provider (AWS).

We are actively monitoring the situation and following updates from the official AWS status page. Our team is closely tracking recovery progress.
We will provide further updates as more information becomes available.

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