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Outage in OutSystems

Connectivity and Power Issues Detected in Middle East (UAE)

Major
March 01, 2026 - Started 2 days ago
Official incident page

Incident Report

We are currently experiencing service degradation in the Middle East (UAE) region due to connectivity and power issues within a major cloud provider (AWS). We are actively monitoring the situation and following updates from the official AWS status page. Our team is closely tracking recovery progress. We will provide further updates as more information becomes available.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 1 hour ago - at 03/03/2026 05:10PM

The cause has been identified as a widespread infrastructure failure in the Middle East (UAE) affecting foundational AWS services. While recovery efforts are underway, ODC and other services in this region will remain unavailable until the underlying infrastructure is fully restored.

We are closely monitoring the situation as it recovers and will provide further information once it becomes available.

INVESTIGATING about 9 hours ago - at 03/03/2026 08:50AM

We are still continuing to monitor the investigation with AWS, as the recovery towards the impaired AWS Middle East (UAE) Region is still ongoing. While there have been significant improvements made so far, the estimated recovery time will take at least another day before power and connectivity can be restored.

INVESTIGATING 1 day ago - at 03/02/2026 03:12PM

We continue to follow closely the investigation in partnership with AWS, towards the recovery of the Middle East (UAE) Region. At this point, we are expecting recovery to take at least a day given the significant efforts required.
Until then, ODC and other services in this region will continue experiencing a total service outage.
We continue to monitor the situation closely and will provide updates as more information becomes available.

INVESTIGATING 1 day ago - at 03/02/2026 09:31AM

We are investigating an issue affecting Outsystems Products in the Middle East (UAE) region. This disruption is related to the ongoing AWS service incident reported on March 1st.

Users in this region are currently experiencing a total service outage in ODC, and all services are unavailable. We are monitoring the situation closely and will provide updates as more information becomes available.

INVESTIGATING 1 day ago - at 03/02/2026 08:59AM

We are currently investigating this issue.

MONITORING 2 days ago - at 03/01/2026 09:43PM

Our services have been fully restored, and the issue affecting our OutSystems customers has been mitigated.
While the ongoing disruption reported by AWS continues, it is not expected to impact our customers at this time.
We will continue to closely monitor the situation. If you experience any issues, please contact our Support team.

For updates directly from AWS, please visit: https://health.aws.amazon.com/health/status

IDENTIFIED 2 days ago - at 03/01/2026 08:32PM

We are continuing to monitor the official AWS status page.
At this time, AWS has informed customers that some may experience errors when performing certain network-related actions.

AWS is actively implementing mitigation measures, and recovery is expected within the next few hours.

IDENTIFIED 2 days ago - at 03/01/2026 06:43PM

AWS Team has identified the cause of the disruption affecting one availability zone in the Middle East (UAE) region. Power was temporarily shut down at the facility as a safety precaution.

Restoration of power and connectivity may take several hours. Other availability zones in the region remain operational.

We will provide further updates as more information becomes available.

INVESTIGATING 2 days ago - at 03/01/2026 04:33PM

We are currently experiencing service degradation in the Middle East (UAE) region due to connectivity and power issues within a major cloud provider (AWS).

We are actively monitoring the situation and following updates from the official AWS status page. Our team is closely tracking recovery progress.
We will provide further updates as more information becomes available.

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