Outage in OutSystems
Login Access Issue with ODC Portal
Resolved MajorIncident Report
We are investigating an issue where users are unable to log into the ODC Portal. This issue is also impacting some functionality within ODC Studio.
Affected users may encounter an error message stating they do not have the necessary permissions to see the content or that they cannot access the page. This incident is currently confirmed to be affecting all regions.
We are working to identify the cause and will provide further updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/13/2026 03:30AM
The cause of this incident has been found. A new deployment of the Identity Services relied on a database schema that had not yet been updated, resulting in service unavailability and authentication failures, affecting all ODC regions.
A solution has been applied by rolling back the deployment.
The incident is now resolved, and services are operating as expected. We have confirmed that user applications were not affected during this time.
INVESTIGATING
4 days ago - at 04/13/2026 02:24AM
We are investigating an issue where users are unable to log into the ODC Portal. This issue is also impacting some functionality within ODC Studio.
Affected users may encounter an error message stating they do not have the necessary permissions to see the content or that they cannot access the page. This incident is currently confirmed to be affecting all regions.
We are working to identify the cause and will provide further updates as they become available.
Latest OutSystems outages
Partial System outage - 19 days ago
Incident affecting ODC Portal and ODC Studio - 28 days ago
Incident affecting app access in ODC Portal - about 1 month ago
Connectivity and Power Issues Detected in Middle East - about 2 months ago
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