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Outage in OutSystems

Ongoing authentication maintenance

Resolved Major
September 11, 2026 - Started about 18 hours ago - Lasted about 4 hours
Official incident page

Incident Report

We are updating the OutSystems Community to a single, unified login system between September 8th and September 11th. This change creates one stable identity across the Community, O11 Personal Environments (PE), and ODC Personal Editions, eliminating the need to re-authenticate when navigating between platforms. Between September 8th and 11th, certain account operations—such as updating profile details, merging accounts, or requesting new PEs—will be temporarily restricted. Additionally, login access on both the Community and the Support Portal will experience a short outage on September 11th while the final switch completes.

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Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 09/11/2026 04:43PM

The migration to the new Community unified login system has been completed. Sign-in and account operations are now available again across the Community, the Support Portal, O11 Personal Environments and the ODC Personal Edition.

All services are operating as expected. We apologise for any disruption caused and thank you for your patience.

IDENTIFIED about 16 hours ago - at 09/11/2026 03:09PM

Maintenance work on the new Community unified login system is still underway. Our team is finalizing the transition tasks to ensure a smooth migration across the Community, O11 Personal Environments, and the ODC Personal Edition. Account operations and login access remain temporarily restricted while this work completes. We apologize for the extended downtime and will provide our next update shortly.

INVESTIGATING about 17 hours ago - at 09/11/2026 01:24PM

Maintenance work on the new Community unified login system is still underway. Our team is finalizing the transition tasks to ensure a smooth migration across the Community, O11 Personal Environments, and the ODC Personal Edition. Account operations and login access remain temporarily restricted while this work completes. We apologize for the extended downtime and will provide our next update shortly.

INVESTIGATING about 18 hours ago - at 09/11/2026 12:47PM

Maintenance work on the new Community unified login system is still underway. Our team is finalizing the transition tasks to ensure a smooth migration across the Community, O11 Personal Environments, and the ODC Personal Edition. Account operations and login access remain temporarily restricted while this work completes. We apologize for the extended downtime and will provide our next update shortly.

INVESTIGATING about 18 hours ago - at 09/11/2026 12:47PM

We are updating the OutSystems Community to a single, unified login system between September 8th and September 11th. This change creates one stable identity across the Community, O11 Personal Environments (PE), and ODC Personal Editions, eliminating the need to re-authenticate when navigating between platforms. Between September 8th and 11th, certain account operations—such as updating profile details, merging accounts, or requesting new PEs—will be temporarily restricted. Additionally, login access on both the Community and the Support Portal will experience a short outage on September 11th while the final switch completes.

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