Outage in OVHcloud US
[GLOBAL][Network Services] - BYOIP incident notification
Resolved Minor
February 02, 2026 - Started 7 days ago
- Lasted 3 days
Incident Report
Impacted Service(s) : BYOIP delivery and release.
Customers Impact : As a result, we have to stop provisioning new BYOIP prefixes. Customers will not be able to request new BYOIP ranges or release existing ones until a solution is identified.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
Customers Impact : As a result, we have to stop provisioning new BYOIP prefixes. Customers will not be able to request new BYOIP ranges or release existing ones until a solution is identified.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
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Latest Updates ( sorted recent to last )
19 days ago - at 01/21/2026 03:22PM
Impacted Service(s) : BYOIP delivery and release.
Customers Impact : As a result, we have to stop provisioning new BYOIP prefixes. Customers will not be able to request new BYOIP ranges or release existing ones until a solution is identified.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
18 days ago - at 01/22/2026 03:07PM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our BYOIP offer .
Here are some supplementary details :
Start time : 21/01/2026 08:00 UTC
Impacted Service(s) : BYOIP delivery and release.
Customers Impact : As a result, we have to stop provisioning new BYOIP prefixes. Customers will not be able to request new BYOIP ranges or release existing ones until a solution is identified.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
17 days ago - at 01/23/2026 02:46PM
Update : Investigation is ongoing.
Our teams have identified the root-cause and are preparing a fix.
At this stage, the release of IP prefixes is possible through API and the Manager. Customers is still not able to order new BYOIP prefixes until further notice.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
7 days ago - at 02/02/2026 07:31PM
Update : Investigation is ongoing.
Our teams have identified the root-cause and are preparing a fix.
At this stage, the release of IP prefixes is possible through API and the Manager. Customers is still not able to order new BYOIP prefixes until further notice.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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