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Outage in OVHcloud

[US-EAST-VA-1][AI & Machine Learning] - AI Endpoint incident notification

Resolved Major
September 25, 2026 - Started 12 days ago - Lasted 42 minutes
Official incident page

Incident Report

Summary AI Generated

**OVHcloud AI Endpoint** in the US-EAST-VA region experienced a major incident on September 25, 2026, starting at 11:00 UTC and lasting approximately 42 minutes. Users encountered latency and 503 errors when attempting to access the service. OVHcloud investigated and resolved the issue within that timeframe.

We are currently experiencing an incident affecting our AI & Machine Learning offering, which is causing temporary availability and latency issues on AI Endpoint in the US-EAST-VA region. Please find the details of this incident below : Start time : 25/09/2026 11:00 UTC Impacted Service(s) : AI Endpoint is temporarily facing perturbations in the US-EAST-VA region. Customers Impact : Customers may experience latency and 503 errors when accessing their service. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

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INVESTIGATING 12 days ago - at 09/25/2026 04:27PM

We are currently experiencing an incident affecting our AI & Machine Learning offering, which is causing temporary availability and latency issues on AI Endpoint in the US-EAST-VA region.

Please find the details of this incident below :
Start time : 25/09/2026 11:00 UTC
Impacted Service(s) : AI Endpoint is temporarily facing perturbations in the US-EAST-VA region.
Customers Impact : Customers may experience latency and 503 errors when accessing their service.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

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