Outage in OVHcloud
[EU/CA][Storage] - Object Storage S3 incident notification
Resolved MajorIncident Report
Summary AI Generated
OVHcloud's Object Storage S3 service experienced a 65-minute outage from 12:36 to 13:41 UTC on October 7, 2026, affecting EU and CA regions (BHS, GRA, DE, RBX, YYZ, and Paris availability zones). Customers were unable to access S3 buckets and objects, receiving 503/500 errors, while compute and volume services remained unaffected. The incident was caused by an underlying infrastructure malfunction and was fully resolved by 13:41 UTC.
We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the EU and CA regions.
Here are some supplementary details :
Start time : 07/10/2026 12:36 UTC
Impacted Service(s) : For these regions, you might have issues to access your S3 buckets and objects. Your compute and volume services already running are not impacted.
Customers Impact : Customers are temporarily facing 503/500 errors when trying to access their S3 buckets and objects.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud BHS OVHcloud GRA OVHcloud DE OVHcloud RBX OVHcloud YYZ OVHcloud EU-WEST-PAR-A OVHcloud EU-WEST-PAR-B OVHcloud EU-WEST-PAR-CTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 10/07/2026 02:02PM
We are pleased to inform you that the incident affecting our Object Storage S3 offering has been resolved.
Start time : 07/10/2026 12:36 UTC
End time : 07/10/2026 13:41 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
MONITORING
about 5 hours ago - at 10/07/2026 01:43PM
Service has been fully restored since 07/10/2026 13:41 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 07/10/2026 12:36 UTC
Impacted Service(s) : No more issue observed for Object Storage S3.
Customers Impact : Customers are no longer facing 503/500 errors when trying to access their S3 buckets and objects
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
about 5 hours ago - at 10/07/2026 01:11PM
We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the EU and CA regions.
Here are some supplementary details :
Start time : 07/10/2026 12:36 UTC
Impacted Service(s) : For these regions, you might have issues to access your S3 buckets and objects. Your compute and volume services already running are not impacted.
Customers Impact : Customers are temporarily facing 503/500 errors when trying to access their S3 buckets and objects.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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