Outage in OVHcloud
[DE1/DE2][Compute - Instance] - Compute Instance Incident Notification
Resolved MajorIncident Report
Summary AI Generated
On September 30, 2026, OVHcloud experienced a major incident affecting Compute Instances in the DE1 and DE2 regions, rendering some instances temporarily unreachable for approximately 97 minutes. The incident was triggered by a related network maintenance event. Service was fully restored by 12:37 UTC.
We are currently experiencing an ongoing incident.
We have determined the origin of the issue affecting our Compute - Instance offering in the specific DE1/DE2 regions.
Here are some supplementary details :
Start time : 30/09/2026 11:00 UTC
Impacted Service(s) : Some instances in the DE1/DE2 regions are temporarily unreachable.
Customers Impact : Some customers are temporarily unable to access instances located in the specified regions.
Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/psvb5n915gr6
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud DE1Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/30/2026 12:45PM
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.
Start time : 30/09/2026 11:00 UTC
End time : 30/09/2026 12:37 UTC
Root Cause : This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/psvb5n915gr6
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
7 days ago - at 09/30/2026 11:46AM
We are currently experiencing an ongoing incident.
We have determined the origin of the issue affecting our Compute - Instance offering in the specific DE1/DE2 regions.
Here are some supplementary details :
Start time : 30/09/2026 11:00 UTC
Impacted Service(s) : Some instances in the DE1/DE2 regions are temporarily unreachable.
Customers Impact : Some customers are temporarily unable to access instances located in the specified regions.
Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/psvb5n915gr6
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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