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Outage in OVHcloud

[EU-SOUTH-MIL][Identity, Security & Operations] - MKS Cluster incident notification

Resolved Minor
September 29, 2026 - Started 8 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

A software issue in OVHcloud's EU-SOUTH-MIL region disrupted MKS cluster creation and deletion from 10:00 to 15:45 UTC on September 29, 2026. The incident lasted approximately 5 hours and 45 minutes, affecting customers attempting to provision or remove MKS clusters in that region. The issue was fully resolved by 15:45 UTC following investigation by OVHcloud's teams.

We are currently investigating an incident affecting our services, which is causing temporary issue in EU-SOUTH-MIL Region. Here are some supplementary details : Start time : 29/09/2026 10:00 UTC Impacted Service(s) : MKS cluster delivery and deletion is may have issue. Customers Impact : Some customers may experience difficulties when creating or deleting new MKS clusters. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/29/2026 04:03PM

We are pleased to inform you that the incident affecting our services has been resolved.

Start time : 29/09/2026 10:00 UTC
End time : 29/09/2026 15:45 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING 8 days ago - at 09/29/2026 03:14PM

We are currently investigating an incident affecting our services, which is causing temporary issue in EU-SOUTH-MIL Region.

Here are some supplementary details :

Start time : 29/09/2026 10:00 UTC
Impacted Service(s) : MKS cluster delivery and deletion is may have issue.
Customers Impact : Some customers may experience difficulties when creating or deleting new MKS clusters.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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