Outage in OwnBackup

Ownbackup Archive Degraded Performance

Resolved Minor
March 31, 2022 - Started over 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

The Archive Team is tracking a bug that affects the presentation of data in the activity downloads. Lines in the activity download file might be missing, so the number of archived records in the file might not match the reported number in the activity window.

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/31/2022 10:04PM

A fix was deployed.

IDENTIFIED over 3 years ago - at 03/31/2022 07:27PM

The root cause found a fix in progress.

IDENTIFIED over 3 years ago - at 03/31/2022 06:21PM

The Archive Team is tracking a bug that affects the presentation of data in the activity downloads. Lines in the activity download file might be missing, so the number of archived records in the file might not match the reported number in the activity window.

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