Outage in OwnBackup
Investigating Incomplete Distribution of Weekly Report Emails
Resolved Minor
August 29, 2025 - Started about 2 months ago
- Lasted about 3 hours
Incident Report
Investigating Incomplete Distribution of Weekly Report Emails
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 2 months ago - at 08/29/2025 04:11PM
Investigating Incomplete Distribution of Weekly Report Emails
IDENTIFIED
about 2 months ago - at 08/29/2025 04:13PM
Some users may not have received their scheduled weekly report emails on Tuesday, August 26th 2025.We’ve identified an issue where scheduled weekly report emails were not sent as expected. Our team is actively working to resolve it. We’ll provide an update as soon as more information becomes available.We appreciate your patience and apologize for the inconvenience.
MONITORING
about 2 months ago - at 08/29/2025 05:50PM
We implemented a fix and are currently monitoring the result.
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