Outage in OwnBackup
Degradation in email notification service
Resolved Major
April 01, 2026 - Started 2 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
OwnBackup experienced a major degradation in their email notification service that lasted 4 hours. The incident affected users' ability to receive email notifications from the service. The team identified the root cause, implemented a fix, and monitored the resolution to restore normal email notification functionality.
We have identified the cause and are working on a resolution. We anticipate a resolution within the next hour.
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Latest Updates ( sorted recent to last )
IDENTIFIED
2 days ago - at 04/01/2026 01:39PM
We have identified the cause and are working on a resolution. We anticipate a resolution within the next hour.
MONITORING
2 days ago - at 04/01/2026 01:55PM
We implemented a fix and are currently monitoring the result.
INVESTIGATING
2 days ago - at 04/01/2026 10:00AM
We are currently investigating this incident.
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