OwnBackup experienced a 3.2-hour UI degradation that prevented customers from accessing the product interface. Core functionality including backups, scheduled jobs, and API traffic remained fully operational throughout the incident. A fix was implemented and the service was restored to normal operation.
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Customers may currently experience disruptions to the user interface of our products. Backups, scheduled jobs, and API traffic are not impacted and continue to operate normally. We are actively working to restore the UI to full service and will provide updates as the situation progresses.
We are currently investigating this incident.
We implemented a fix and are currently monitoring the result.
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