Outage in OwnBackup

Investigating Report on Service Disruption

Resolved Major
April 20, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
OwnBackup Archiving Jobs

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 04/20/2022 03:23PM

Our team investigated the issue. The system is now operational.

INVESTIGATING over 3 years ago - at 04/20/2022 03:11PM

The service disruption is only in Archiver-APP1.
We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 04/20/2022 02:39PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 04/20/2022 02:39PM

We are currently investigating this issue.

Latest OwnBackup outages

US2 - Users gets error 401 when login - UI is unavailable - 20 days ago
Backup History File Download u0026 Compare Job UI Loading are Failing in USEast2 - 26 days ago
Web Access Issues - 28 days ago
Investigating Incomplete Distribution of Weekly Report Emails - about 2 months ago
Slowness with Archiver - about 2 months ago

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