Outage in OwnBackup

Issue in the second restore step

Resolved Major
March 06, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified an issue where customer are unable to start a full org restore, due to an issue in the second restore step where the next step button is greyed-out. Our R&D teams are investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/06/2023 03:06PM

A fix was deployed, we are seeing that it works on all regions.

IDENTIFIED over 2 years ago - at 03/06/2023 12:24PM

The issue has been identified and we are currently working on a fix.

INVESTIGATING over 2 years ago - at 03/06/2023 10:48AM

We have identified an issue where customer are unable to start a full org restore, due to an issue in the second restore step where the next step button is greyed-out.
Our R&D teams are investigating the issue.

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