Outage in OwnBackup
Backup Export Failures
Resolved MajorIncident Report
We have identified an issue with backup exports failing as a result of yesterday's deployment. We are working on a fix/rollback.
Components affected
OwnBackup Jobs OwnBackup Jobs OwnBackup Jobs OwnBackup Jobs OwnBackup Jobs OwnBackup Jobs OwnBackup Jobs OwnBackup Jobs OwnBackup JobsOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 03/29/2023 06:18AM
We have finished monitoring.
Exports are now working as expected.
MONITORING
over 2 years ago - at 03/28/2023 07:39PM
A fix has been tested and implemented. We will continue to monitor.
IDENTIFIED
over 2 years ago - at 03/28/2023 07:01PM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 2 years ago - at 03/27/2023 04:27PM
We are currently testing a resolution to this issue and will provide a new update by tomorrow afternoon. A workaround in the meantime is to download the CSV files from the Backup history and import them into the desired endpoint.
If you require assistance with this process, please contact support.
IDENTIFIED
over 2 years ago - at 03/27/2023 01:18PM
We have identified an issue with backup exports failing as a result of yesterday's deployment. We are working on a fix/rollback.
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