Outage in OwnBackup

User Access Outage

Resolved Major
April 03, 2023 - Started over 2 years ago - Lasted about 8 hours
Official incident page

Incident Report

We are experiencing outage on the user access via web and API for Ca1 region. Our engineering team is investigating the problem. The automatic backups are running without any issues.
Components affected
OwnBackup User Access OwnBackup API Access

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/04/2023 12:20AM

This issue is resolved.

MONITORING over 2 years ago - at 04/03/2023 04:56PM

The issue is resolved. We are actively monitoring the backups running in this region.

INVESTIGATING over 2 years ago - at 04/03/2023 03:57PM

We are experiencing outage on the user access via web and API for Ca1 region. Our engineering team is investigating the problem.
The automatic backups are running without any issues.

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