Outage in OwnBackup

Microsoft Dynamics Authentication Errors.

Resolved Major
June 11, 2023 - Started over 2 years ago - Lasted about 8 hours
Official incident page

Incident Report

We discovered a problem with Microsoft Dynamics Recover that causes authentication failures while executing core components ("Authentication Error: Invalid OAuth Tokens"). We are aware of the issues and are trying to address them. ServiceNow and Salesforce are unaffected.
Components affected
OwnBackup Automatic Backups OwnBackup Jobs OwnBackup Automatic Backups OwnBackup Automatic Backups OwnBackup Automatic Backups OwnBackup Jobs OwnBackup Automatic Backups OwnBackup Automatic Backups OwnBackup Jobs OwnBackup Jobs OwnBackup Automatic Backups OwnBackup Automatic Backups OwnBackup Automatic Backups OwnBackup Jobs OwnBackup Jobs OwnBackup Jobs OwnBackup Jobs OwnBackup Jobs

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/11/2023 04:44PM

This incident has been resolved.

MONITORING over 2 years ago - at 06/11/2023 04:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 06/11/2023 08:27AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 06/11/2023 08:26AM

We discovered a problem with Microsoft Dynamics Recover that causes authentication failures while executing core components ("Authentication Error: Invalid OAuth Tokens").
We are aware of the issues and are trying to address them.

ServiceNow and Salesforce are unaffected.

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