Outage in OwnBackup

Issue downloading attachments

Resolved Minor
June 29, 2023 - Started over 2 years ago - Lasted 3 days
Official incident page

Incident Report

We have identified an issue where Attachments over 1MB are failing to download from the Find page results. We are currently investigating.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/02/2023 01:22PM

We have validated the fix and this incident is now resolved.

IDENTIFIED over 2 years ago - at 06/30/2023 12:50PM

A fix for the issue is planned to be implemented on Sunday, July 2nd.

IDENTIFIED over 2 years ago - at 06/30/2023 06:40AM

We have identified the issue with downloading Attachments over 1MB from the Find page result and started working on a fix.

INVESTIGATING over 2 years ago - at 06/29/2023 08:17PM

We have identified an issue where Attachments over 1MB are failing to download from the Find page results. We are currently investigating.

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