Outage in OwnBackup

EMEA4 Region web UI is not accessible.

Resolved Minor

January 07, 2024 - Started 12 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

OwnBackup User Access OwnBackup API Access

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 01/08/2024 11:40AM

This incident has been resolved.

MONITORING 12 months ago - at 01/07/2024 04:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 months ago - at 01/07/2024 04:03PM

We are currently investigating this issue.

Latest OwnBackup outages

Degraded backup performance in Hipaa4 - about 1 month ago

Salesforce service disruption - about 1 month ago

Hot Data protection is not respected for certain ContentDocument Policies - about 1 month ago

Slow UI performance - 4 months ago

Discover - UI is unavailable - 4 months ago

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