Outage in OwnBackup

Sporadic Failures on Automatic Backup Export

Resolved Major
January 08, 2024 - Started 12 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue causing scheduled backup exports to sometimes fail. We are currently testing a hotfix. The temporary workaround for this issue is to click on "edit" for your S3 endpoint and saving it.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/08/2024 06:06PM

A fix was deployed and verified. This incident is resolved.

IDENTIFIED 12 months ago - at 01/08/2024 02:52PM

We have identified an issue causing scheduled backup exports to sometimes fail. We are currently testing a hotfix.
The temporary workaround for this issue is to click on "edit" for your S3 endpoint and saving it.

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