Outage in OwnBackup

Backups Unable to Start/Finish

Resolved Major
March 31, 2024 - Started 9 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue preventing backups and jobs from starting/completing in your environment and are investigating.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/31/2024 04:47PM

This incident has been resolved and all affected services were restarted.
Due to the delay, services with long backup durations may miss their next run window. Jobs that failed will need to be manually triggered again.

MONITORING 9 months ago - at 03/31/2024 03:48PM

A fix has been implemented and we are monitoring the issue. Once the scheduled maintenance is complete, we will restart any failed backups that were affected by this issue.
Note that jobs that failed or couldn't be initiated will need to be started again manually.

INVESTIGATING 9 months ago - at 03/31/2024 01:26PM

We have identified an issue preventing backups and jobs from starting/completing in your environment and are investigating.

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