Outage in OwnBackup
Backups Unable to Start/Finish
Resolved MajorIncident Report
We have identified an issue preventing backups and jobs from starting/completing in your environment and are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 03/31/2024 04:47PM
This incident has been resolved and all affected services were restarted.
Due to the delay, services with long backup durations may miss their next run window. Jobs that failed will need to be manually triggered again.
MONITORING
over 1 year ago - at 03/31/2024 03:48PM
A fix has been implemented and we are monitoring the issue. Once the scheduled maintenance is complete, we will restart any failed backups that were affected by this issue.
Note that jobs that failed or couldn't be initiated will need to be started again manually.
INVESTIGATING
over 1 year ago - at 03/31/2024 01:26PM
We have identified an issue preventing backups and jobs from starting/completing in your environment and are investigating.
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