Outage in OwnBackup

Archive UI access in UK1 region currently not available

Resolved Minor
February 17, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/17/2025 01:22PM

This incident has been resolved.

MONITORING 2 months ago - at 02/17/2025 10:21AM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 02/17/2025 10:20AM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 02/17/2025 10:20AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/17/2025 09:26AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/17/2025 09:26AM

We are currently investigating this issue.

Latest OwnBackup outages

Archive Search - Performance degradation - 5 days ago
Logging in through 'auth.owndata.com' currently redirects to the wrong page. Please log in through 'app.owndata.com'. - about 2 months ago
Slow UI performance in App1 - about 2 months ago
Services page might not be accessible for some users - 2 months ago
Customer Portal not accessible in US2 region - 2 months ago

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