Outage in OwnBackup

Archive Search - Performance degradation

Resolved Minor
April 23, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an issue where some users might be unable to get results from Archive Search/Widget Search and SDK Search in the APP1 region. We are working on a fix
Components affected
OwnBackup User Access

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/23/2025 06:21AM

The issue has been fixed and Archive Search/Widget Search/SDK Search are back to normal.

INVESTIGATING 6 months ago - at 04/23/2025 01:36AM

We are investigating an issue where some users might be unable to get results from Archive Search/Widget Search and SDK Search in the APP1 region.
We are working on a fix

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